Job ID: SRJ_7173Posted: 2025-06-05Location: Princeton, NJEmployment Type: 1099, C2C, W-2Industry: Computer SoftwareClient: NessContact: Meghana GorusuCompany: SRI Tech SolutionsJob Title:Service Delivery ManagerLocation: Day 1 onsite ,Princeton, NJ (Hybrid)We need candidates who are local or else who can relocate day 1 and start working onsite. Visa independent candidates are preferred.Job Description:Application support experienceGathering and understanding customer requirements/SLA’s and communicating to Ratings Services owners in a regular intervalReporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward controlAddressing escalations and improving the services through strategical initiativesReviewing, planning, and communicating projects/services that may impact delivery of services to end usersWhen necessary, assist in capturing right details and actions with proper closure of incidents / problem tasksProviding periodic major incident metrics reports to the stakeholdersExperience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, executivesManagement of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads.• SLA and requirement gathering• Service quality reporting and stakeholder communication• Escalation handling• Understanding and reporting• Project/service impact planning• Incident/problem/change closure support• Strong stakeholder management across various levels• Presentation preparation and reporting expertise• Experience in global BAU, project coordination, and ITSM practices• Strong execution capability beyond theoretical understanding• Strategic service improvement initiatives• Cross-functional collaboration with value stream leads• Experience in practical ITSM execution (Incident, Problem, Change)• Stakeholder-specific communication adaptabilityNice to Have Skills• Familiarity with Ratings and Corporate ServicesSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
...KEVIN POWELL MOTORSPORTS- WINSTON -SALEMIf you love Motorcycles, ATV, Side by sides and anything with a throttle, this could be the opportunity youve been waiting for.Were looking for someone who is:Motivated sand Sales drivenPassionate about motorsportsGreat with...
...Job Description Job Description Position Overview: The Senior Additive Manufacturing Engineer will own the technical execution, optimization, and continuous improvement of Velo3Ds Rapid Production Solutions (RPS) metal additive manufacturing operations. This role...
...may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to... ...and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play You are a significant...
...Healthcare Recruiter Company: Gifted Healthcare Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Microsoft Office Requirements: 2+ years in travel nurse/PRN recruitment; strong relationship, communication, and full-desk experience...
...solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction professionals everywhere.Learning Experience Designer III creates high quality, interactive learning and certification content by leveraging the...